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Frequently Asked Questions Available FAQ Sections |
EnviroGuard Products & Ordering
UL - Underwriters Laboratories
ARTICLE 64 REGULATIONS Article 64 is part of the Uniform Fire Code that has been adopted by the majority of states nationwide. Article 64 covers requirements for proper ventilation, signage and spill response kits associated with battery facilities. Article 64 is primarily enforced by local fire departments and building officials during the approval of new construction and site expansion with the Data Center and Telecommunications industry. Many of the largest users of UPS systems are incorporating EnviroGuard containment systems into their new construction plans, since we utilize patented modular containment systems that use UL-listed components. Does Article 64 require spill containment for sealed batteries? Article 64 and new amendments have reduced the amount of allowable quantities within battery strings. Currently the law does not differentiate between flooded or sealed batteries. The amount of electrolyte in a battery string is the determining factor. Many of the larger amp hour batteries utilized have quantities exceeding the standards. Many local enforcement authorities are requiring containment regardless of the quantity of acid within the battery. This is due to the hazmat characteristics of the acid. Is retrofitting of battery systems required per Article 64? Retrofitting of battery racks to comply with Article 64 is being implemented by a number of companies in anticipation of future compliance requirements. Existing laws do not exempt battery strings in service today. Currently, retrofitting is an environmental policy issue dictated by insurance loss prevention groups or real estate and environmental departments within each organization. It is our opinion that in the future companies may be required to submit a listing of battery rooms and inventories that may require spill containment. ENVIROGUARD PRODUCTS & ORDERING What are typical product lead times? Standard lead-time for delivery is 4 to 6 weeks. Many times we can deliver products sooner. Contact us for a stocking distributor and certified installer in your area. How can I configure and order a spill containment system? EnviroGuard has developed an on-line sizer program available through Environet, open to EnviroGuard distributors, customers and others who are registered. This field-sizing guide allows field technicians and engineers to determine the proper spill containment in a matter of seconds regardless of the manufacturer, rack, cabinet or configuration. We also have an easy-to-complete one-page fax-back questionnaire, or email us and we will contact you. From the information you provide, our Application Specialist will then create a custom CAD drawing. We can also fax you a selection of spill containment options that comply with Article 64. In addition, we have an extensive nationwide network of distributors and certified installers to evaluate your requirements and support you locally Tell me about EnviroGuard Product Quality Control? EnviroGuard is committed to leading the industry in creating and maintaining products of the highest quality. Toward this end, we have partnered with accredited laboratories and continue to improve and develop state-of-the-art products. Our goal is to set an example for the industry in acceptable standards for spill containment products. The following quality testing measures have been implemented:
INSTALLATION Can anyone install an EnviroGuard Spill Containment System? Yes, and again it has always been our policy that installers can use the easy-to-follow directions to install spill containment for a new site, considered a Level I installation. Level II installations, in which spill containment is installed to an existing system of flooded batteries for standby power, is a more challenging task for which installers need training. EnviroGuard can supply training for Level II installations as requested. SPILL CONTAINMENT PILLOWS What is the "shelf life" of the absorbent and neutralizing pillow? EnviroGuard's unique absorbent and neutralizing material is blended with ingredients that have an extended shelf life of approximately 5 years. To date, our materials have proven to be very effective. As a quality control measure, EnviroGuard will provide a replacement neutralizing and absorbing pillow at no cost to our customers for quality analysis. We will compare the original mixed batch to the returned sample. We will then issue a report indicating the results. What is a TCLP Test for spill containment pillows? This is a test utilized to measure the amount of heavy metals and volatiles in the wastewater treatment industry. These standards are not applicable for spill containment but have been cited as a test that is used to identify the amount of lead present on an absorbent pillow after a spill has occurred. Batteries do shed lead particulates that settle in the bottom of battery containers as a natural part of the battery aging process. Obviously, older batteries will have higher levels of sediment than newer batteries. You need to determine if any lead is present after a spill has occurred regardless of the manufacturer of the absorbent and neutralizing pillows. How do you properly dispose of used pillows? Statements by individuals or companies indicating neutralized pillows can be disposed of in the trash are false! Absorbent pillows that come in contact with sulfuric acid must be treated as a hazardous material and must be properly disposed in accordance with state and federal laws. Most licensed recyclers will recycle the pillows at a minimal cost. How do you order replacement pillows? For replacement pillows, simply call EnviroGuard and we will refer you to the nearest EnviroGuard distributor in your area. SPILL CONTAINMENT SYSTEMS How do standard and custom containment systems differ? A standard containment system is a rectangular shape and utilizes standard, off-the-shelf components. A custom containment system is any configuration that is against the wall or requires non-standard components. What are the difference between epoxy and liner containment systems? Prior to the development of EnviroGuard's patented and UL listed Liner Containment System, many customers utilized a more labor-intensive and imprecise epoxy spill containment method. Unfortunately, this method may not be liquid-tight and, over time, may prove unreliable. For their warranty to remain in effect, epoxy manufacturers have established extensive floor preparation procedures set forth by ASTM. These procedures make it very cost-prohibitive to install epoxy-based systems and they can cause extensive installation delays. EnviroGuard's Liner Containment Systems are shipped to the site pre-formed and install in minutes as opposed to days. Do VRLA Batteries require Spill Containment? Rather than a flooded battery in which the electrolyte is a free flowing liquid, a VRLA battery (valve-regulated lead acid) uses an absorbent glass mat technology or fiberglass mat to immobilize the electrolyte. Consequently, there is far less liquid in a VRLA battery. In fact, Doug Frazier, president of EnviroGuard, is a member of several committees of the IEEE (Institute of Electrical and Electronics Engineers) and has repeatedly opposed the need for spill containment for VRLA systems. However, state and local ordinances often mandate spill containment for these systems despite industry opposition of such requirements. You should check your local ordinances to see what is required. Is spill containment available for battery enclosures? We offer a containment system specifically designed for battery cabinets that allows for easy access to the cabinet area for monthly maintenance. This system can be utilized for 20-year sealed batteries and computer room floors and ensures liquid-tight performance regardless of the technician services. Is Spill Containment available for specialized environments? EnviroGuard has developed products for a wide variety of containment solutions that include computer room floors, relay racks and battery cabinets, enabling technicians to access the equipment with minimal obstruction from the barriers that are glued on the floor. Is site certification required for spill containment systems? Inspection and certification of your installation site, an added cost to spill containment and often considered necessary for warranty purposes, has never been required by EnviroGuard, with the exception of customers seeking extended warranties. TRAINING What types of training are available? EnviroGaurd is a leader in regulation, safety and complaince training. Please visit our training section to train your team to the latest standards. Is the training program available to everyone? Yes, the training program is available to everyone. What is a custom training class like? Every training class is specifically scheduled to fit the needs of the customer and consists of a one-day classroom lecture followed by a one-day hands-on installation practice and follow-up. For additional information contact the EnviroGuard offices at 800.206.9884. Can my corporate IT department install the MasteryNet Player using a Group Policy? Some companies prefer to "push" the installation of MasteryNet Course Player out to all the desktops at their company. This is accomplished using a Microsoft technology called Group Policy Objects or GPO. When a user logs on to their account, the GPO will automatically install any software configured by the system administrator. Details of the installation procedure are in the Course Player Group "Push" Instructions document. How do I register at the site? You can register at the site through the Register link on top of the home page using your email address. After submitting your registration form with all the required details, you will receive the login information in an email. If you do not receive this mail (within 10-15 minutes) please check your Spam folder. If it is not in your spam folder then you should check with your IT department. It's possible that the email is held up in the spam filter of your mail server. Your email address is your login/username. Your password is system generated and should be mentioned in your email. When you login for the first time the system will force you to change your password to a password of your choice so that it is easier to remember.
I received my login info, but the system is not accepting my login details If you have tried logging in a few times, this may be due to the Browser cache, please clear your Browser Cache from the Tools menu of your Browser and re-enter your login/password. Additional characters are getting added to my password Please ignore the additional characters being added to the password. It is a security measure taken by the system. Email id is your login/username and if you do not remember your password, please click the Forgot Password link on the login page. You will receive the new password in an email (with 5-10 min). If you do not receive the email please check your spam folder.
I do not see any courses immediately after login? Only registered courses of the user will be displayed on the My Courses page. Use the Register link on the left hand side menu to see all the available courses for registration. How do I register for courses? Click the Register link in the left hand side menu, select the list of courses you want to register for. (NOTE: Free courses will automatically appear directly in the MyCourses.)
Step2: Proceed to Checkout to view courses in your Shopping Cart
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At this point you might use a Discount Coupon (above screen). If you have no code, click Buy Selected Courses. You will be taken to a screen where you will enter required payment information. When complete, click make payment and courses you have purchased will appear in the My Courses section.
I am looking to register for a Webinar that should be in the system, but I cannot find it anywhere In the MyCourses and Register pages, you should see tabs like Self Paced, Webinars etc listed in the right hand side. I am having problems when launching a course Please verify your Browser for installed/enabled plug-ins. You might want to install some of the plug-ins listed below for the course to work properly. I took the test, passed it but did not receive any certificate For a self paced course if you successfully completes the test, your certificate will be available in the Certificates page of the System. I completed the course, but it is not visible in the transcript page Courses appear in the Transcript page only after their registration duration expires. Until then it remains in your MyCourses page. If I close the course launch window, Will I be able to resume from where I left off? This depends entirely on the course. If the course is setup to take you back to where you left off it will. System logs me out when I try to login with a message saying Session Invalid. Multiple logins using same email/login ID is not allowed. If you try to login using your login and password on multiple browser windows the system will automatically log you out. Please make sure you have only one active window where you have logged into the site. How do I use a coupon to buy a course? A paid course can be registered using a coupon available in the system. There are different types of coupons available in the System. At Checkout, enter a valid coupon name to buy the selected course. Can I change my email address in the system? No. This is not possible at the current time. You will need to create a new account on the system with your new email address. How do I change my password after I login? You can go to the Account Settings in the left hand side menu and change your password from there. Where do I get resources (if any) related to a course? The resources (if any) related to a course is displayed in the Details section of the MyCourses page and the Register page. Some of the resources will be available to you before registering a course. Some will be available only after registration from your MyCourses page.
UL - UNDERWRITERS LABORATORIES Why is a UL certified Spill Containment System Important ? States, cities, and municipalities across the country rely on several different sources for the regulations affecting spill containment requirements. There is often a lack of uniformity from one jurisdiction to another. Spill containment that has been UL-Listed or UL-recognized has passed a stringent testing procedure. In the case of EnviroGuard, this testing included construction integrity as well as fire retardancy What are the UL flammability for absorbent spill containment pillows? Underwriters Laboratories has recently developed a standard for this application. Absorbent pillows used by EnviroGuard for spill containment recently received UL recognition for their fire retardant properties. The fabric used in these UL-recognized pillows is the same fabric EnviroGuard has used since 1998. This means that an EnviroGuard system of spill containment and absorbent pillows is the highest form of protection you can use for spill containment of flooded battery systems. What is the difference between UL-listed and UL-recognized? A product that has been UL-listed signifies the manufacturer's representation that samples of the complete product have been tested by UL to nationally recognized safety standards and found to be free from reasonably foreseeable risks of fire, electric shock and related hazards, and that the product was manufactured under UL's Follow-Up Services program. UL-recognized refers to UL's Component Recognition Service which covers the testing and evaluation of component products that are incomplete or restricted in performance capabilities, including plastics, wire and printed wiring boards that may be used in either very specific applications or in a broad spectrum of end products. Use of UL-recognized components does not mean that the product itself is UL-listed. |
